Airlines are Experts at Customer Disservice

Airlines are Experts at Customer Disservice

It is no secret that the airline industry is under fire—by their very own customers. Complaint after complaint meshed with thousands of canceled flights over the holiday season has caused many airline companies to nose-dive in customer satisfaction. Many people...
What is Business Culture?

What is Business Culture?

You’ve undoubtedly heard of the term ‘business culture’…but do you actually know what it means? In a new modern-age world gone online, business culture continues to redefine itself. However, the foundation remains the same as the world around us continues to evolve....
What Companies Get WRONG About “Culture”

What Companies Get WRONG About “Culture”

Written By: Malory of The Missing Ink LLC   Company culture can transcend over time and quickly build both employee and client retention. It is the landing pad foundation where the company can take off and grow with one another. Without a strong culture, the...