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Tom's
Most Requested Topics
Tom Hinton
Tom Hinton’s most requested topics
include:
Leadership and Management:
“Leadership Lessons I Learned on the Links: Mastering
the Course of Business and Life.”
This outstanding keynote program is based on Tom Hinton’s third book by the same
title. As a keynote presentation, this program is guaranteed to inspire and
motivate your attendees. Using the analogies and principles from the game of
golf, Tom shares some very powerful leadership lessons he’s learned on the links
that will help your attendees improve their performance… on and off the links!
Tom also involves the audience through his entertaining on-stage putting contest
which always draws cheers and laughter from the audience while providing
important life lessons. This dynamic and upbeat presentation is very popular
with senior managers, sales representatives, and clients or suppliers who want
to integrate a sports theme and leadership message at their meeting. This
program is also a big hit with spouses, too!
Reputation Leadership:
Positioning Your Organization to Do Business in the 21st Century
A new aspect of organizational excellence has been developed by Tom
Hinton and CRI Global, LLC. It is known as Reputation Leadership.
How does Reputation Leadership work? It is a three-step process
companies and non-profit organizations use to assess their current
organizational performance against their marketing and sales results.
- Step 1. Perform an organizational
assessment of your company (or business unit) by asking and responding to 66
proprietary questions designed by CRI Global, LLC. These questions assess
five key areas of your organization. We call them the Five P’s: Purpose,
Principles, People, Processes, and Performance. Through this process, we can
identify exactly where your organization can establish it's Reputation
Leadership edge.
- Step 2. Break down the silos and
fiefdoms within your organization that inhibit innovation, communication,
and change. This step allows an organizational transformation to occur that
will position your company to effectively market and sell to new consumers,
especially the emerging Global Prosumers (ages 21-38 years old).
- Step 3. Train those employees in your
organization who touch the customer so that your values are communicated
clearly and effectively. In this way, you will have one unified message
communicated to consumers, who will identify more closely with your brand
and corporate values. This is very important to Global Prosumers.
Reputation Leadership can significantly
impact your performance and results.
Customer Service:
"The Spirit of Service: How to Create a Customer-Focused
Organization"
When Tom Hinton wrote his first book, The Spirit of Service,
he contributed to a growing international movement in the early ‘90s that has
transformed how businesses and public agencies view their relationship with
customers. For nearly twenty years, Tom has entertained and enlightened
audiences --from Fortune 100 companies to public sector agencies -- on how to
transform organizations from an “operations-driven” mindset to a
customer-focused culture. This popular keynote program or workshop is ideal for
front-line service champions, call center employees, and managers who are
responsible for customer service, customer relationships, and closing sales. Tom
shares ten valuable attributes that every customer-focused organization should
embrace including Service Leadership, Listening, Keeping Score, and Measuring
Results. This presentation is packed with humor, positive examples of how to
acquire and maintain customers, and practical tips that are customer-designed to
help your employees impact the bottom line through their service performance.
Team Building:
“The Power of Teams: Working Together for Profit,
Pride, and Success”
How do best-in-class companies distinguish themselves from their competitors?
One proven way is through the power of teamwork. It’s no secret that successful
work teams out-perform, out-produce, and out-distance the competition. So, how
do you create a winning team performance? During this workshop or keynote
presentation, Tom Hinton will energize your attendees by sharing his Five P’s of
Team Building. You’ll learn how world-class organizations have applied Tom
Hinton’s “Five Ps of Team Building” to improve product development, spark new
ideas, innovate, and expand market share by working together to achieve better
results. This spirited program is popular with employee groups and managers
because it blends humor and team building exercises with proven
relationship-building strategies to help solve tough operational problems and
achieve breakthroughs in the workplace.
Business Excellence:
“Achieving Excellence: Leading Your Organization from
Good to Great”
Moving any organization from “good to great” requires leadership, talented
people, a strong strategic plan, and processes that can be measured and refined.
Since 1988, Tom Hinton has helped hundreds of private and public sector
organizations transform their performance from good to great through his
Performance Excellence presentations. During this hands-on, informative workshop
or keynote, Tom will share seven keys necessary for an organization to succeed
on its journey to Business Excellence. As a result of this presentation, your
attendees will have a very clear roadmap they can follow to improve performance
levels across the board and transform their organization into a world-class,
industry leader.
Personal Development:
“10,000 Days: Living a Life Worth Remembering”
One of Tom Hinton’s most popular presentations since September 11, 2001 is
10,000 Days. Based on his new, best-selling book, Tom delivers an inspiring and
thought-provoking presentation that will lift the spirits of your attendees and
challenge them to make a difference! This keynote is spiced with humor and
memorable stories describing how some of history’s greatest leaders transformed
our world through their deeds and words. As we reach that point in our lives
where “legacy” and “contribution” matter, Tom Hinton’s uplifting and provocative
keynote will invigorate your attendees to use their human gifts and talents to
accomplish their goals, create a better world, and commit to making a difference
during each of their remaining 10,000 days.
To book Tom Hinton for any of these programs
please call us at 1-800-544-0414 or email us at
tom@tomhinton.com.
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