|
|
|
What Clients Say
About Tom Hinton?
|
“Tom Hinton’s customer service
training for our 900 front-line and management employees had a
major, positive impact throughout our organization. We truly
became more customer-focused. And, customers noticed a positive
transformation among our front-line employees. We’ve received
many letters, calls, and personal compliments from residents for
our improved customer service. Tom has done a great job over the
past four years in helping us create a customer-focused
culture.”
Metropolitan St. Louis Sewer District
“Working with Tom has been a pleasure. We just want to say thank
you one more time for your extra effort and support during our
company’s Executive Healthcare Forum. Your two presentations
made it a great success!”
Roche Diagnostics
“We measure our business success through customer satisfaction
and sales growth. Over the past two years, Tom Hinton helped us
increase both key metrics by successfully implementing a team
training program and helping our sales force boost their sales
through customer relations tactics. Thanks for your customer
relations workshops and helping our sales team increase their
sales. Tom’s programs were the best we’ve had in the area of
customer relations and team building.”
Isuzu North America
“Thank you, Mr. Hinton, for helping us not only increase our
business through better customer service, but also helping us
understand the cultural differences of doing business in North
America. Today, we are a more successful company because of your
customer service expertise and training. Also, our hotel
properties in Japan and the United States are more successful
because of your leadership training for our managers and the
business excellence strategies you provided during the past two
years.”
New Otani Hotels
“Your recent keynote speech to our OTS managers helped make this
one of the most effective meetings we’ve ever experienced. Your
ten points from The Spirit of Service contained a wealth of
information and you delivered it in an entertaining and upbeat
style. Our managers were particularly impressed with the
‘homework’ you did ahead of time which made your speech all the
more relevant to them. They laughed, learned, and want you
back!”
Social Security Administration
 |
|
|
|
| |
| |
|
FIND OUT WHAT SOME OF TOM'S
CLIENTS HAVE TO SAY...
CLICK HERE. |
|
 |
 |
