Tom Hinton's Blog

Toyota Needs to Answer Serious Questions to Regain Consumer Trust

by Tom HintonWhat began as a gas pedal design flaw and floormat problem for one of the world’s most respected automotive companies has mushroomed into a public relations nightmare for Toyota. Consumers are deeply troubled by Toyota’s media posturing …

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A Disappointing Consumer Report Card for President Obama and the Congress in Year One

by Tom HintonWith one year under their belts, the Consumer Report Card grades are in for President Obama and the Democrat-controlled Congress. Frankly,consumers are twitching nervously over the slow progress President Obama and the Congress have made t…

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A Disappointing Consumer Report Card for President Obama and the Congress in Year One

by Tom HintonWith one year under their belts, the Consumer Report Card grades are in for President Obama and the Democrat-controlled Congress. Frankly,consumers are twitching nervously over the slow progress President Obama and the Congress have made t…

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The Baucus Healthcare Debacle

by Thomas HintonFor several months, the Senate Finance Committee has labored to draft healthcare legislation. Its original intent was to help millions of uninsured Americans gain access to affordable healthcare. What began as a noble cause has deterior…

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The Baucus Healthcare Debacle

by Thomas HintonFor several months, the Senate Finance Committee has labored to draft healthcare legislation. Its original intent was to help millions of uninsured Americans gain access to affordable healthcare. What began as a noble cause has deterior…

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Reading the Economic Tea Leaves: This Recession is Far from Over!

For the past month, I’ve been scanning newspapers, watching CNBC and other economic news stations and listening to radio talk show experts to find out how our economy is doing. To my surprise, Federal Reserve Chairman Ben Bernanke announced that the …

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Reading the Economic Tea Leaves: This Recession is Far from Over!

For the past month, I’ve been scanning newspapers, watching CNBC and other economic news stations and listening to radio talk show experts to find out how our economy is doing. To my surprise, Federal Reserve Chairman Ben Bernanke announced that the …

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Tom Hinton Criticizes Airline Service Fees on CNBC

Thomas Hinton, president and CEO of the American Consumer Council (ACC), has sharply criticized ten domestic airlines for using deceptive pricing practices to take advantage of unsuspecting consumers who fly their airlines. According to the Department …

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The Mood of American Consumers Remains Cautious: An Interview with Thomas Hinton of ACC

The following interview on the mood of American consumers was conducted on September 7, 2009 with Thomas Hinton, President & CEO of the American Consumer Council, by Consumer News & Views.CNV. Most economic data suggest that the United States remains i…

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Common Sense is Not All That Common

by Tom HintonIn his classic book, A World Waiting To Be Born: Civility Rediscovered, the late author Dr. M. Scott Peck, noted that today’s society suffers a serious and disruptive illness — incivility. Dr. Peck believed our destructive patterns of s…

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