Tom Hinton's Blog

Is Employee Engagement Worth All the Effort?

by Tom Hinton It’s no coincidence that most of the best-in-class companies also have fiercely loyal and dedicated workforces. When top-performing CEOs from companies like Apple, Amazon, Southwest, Starbucks and Berkshire Hathaway talk about why their companies are most admired, they always cite their people and, specifically, employee engagement as one of the keys to their profitability and success. What exactly is Employee Engagement? I define it as a person’s emotional connection to their company. Twenty years ago, it was enough to merely pay your employees a fair wage and provide good working conditions. Today, however, things have changed in the workplace. Your best and brightest employees have choices. They won’t settle for the status quo. This is why your company and its management team must challenge employees with meaningful goals and assignments. Leaders must set the bar high with a corporate visions that inspire employees and tasks them to help customers use the company’s products and services to make the world a better place. This is how the era of Employee Engagement is defined. How can your company or organization successfully engage its employees? Having learned by trial and error over the past 15 years, here are three keys steps we recommend and use effectively with

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How to Increase Your Company’s Revenue through Employee Engagement

By Tom Hinton Serious problems still exist for companies from the economic downturn that begin in 2008. If you’re a senior manager in a sizeable company, one that employs more than 100 employees, you already know that one of the most serious consequences of the recent recession is the damaged spirit and attitude of your workforce. Frankly, many of your employees feel disengaged and are not contributing to the success and profitability of your company like they used to, or could. Gallup, a leader in polling and data management, reports from a 2011 study that “28% of the American workforce is engaged in their work. Another 53% is not engaged; and, 19% is actively disengaged.” These numbers add up to a very serious problem for every manager and executive who relies on their employees to produce profitable relationships with their internal and external customers. Consider the following revenue formula to determine just how much money disengaged employees are costing your business.  Let’s say your business employs 100 people and averages $100,000 per employee in revenues. That translates to total revenues of $10 million. If 19% of your workforce is “actively disengaged,” this means $1.9 million is in jeopardy. But, it gets

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The Perfect Father’s Day Present

It’s that time of year when all the ladies start racking their brains trying to figure out, “What should I get Dad for Father’s Day?” He’s got everything he needs and he won’t give you any hints on what he really wants.At the risk of ali…

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Graduation

by Tom HintonIt’s a special time of year for so many parents as families and friends gather to celebrate the graduation of their sons and daughters from high school, college and graduate schools. I’ve been thinking about the significance and symbol…

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A Tribute to John

A few hours ago I learned that a old friend named John had passed away fourth months ago. He was 75. Sadly, I had no idea John was ill. In fact, the last time we saw each other was 15 months ago. Our wives joined us for a delightful dinner in Santa …

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I Am

This week, at the suggestion of Happiness expert Barbara Yager, I watched the documentary film I Am directed by Tom Shadyac.  I strongly recommend it to anyone who wants to make our world a better place. If Tom Shadyac’s name seems familiar it

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Marathons Are for Crazy People… Or So I Thought!

I’ve never run a marathon before; and, for good reason… I’d die! I figure with my football knees I’d last about one mile and collapse. But, this morning I stood on the roadside and cheered-on thousands of runners — including my daughter — who under…

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Living Your Passion

Last week, I was invited to speak at a university class on the topic Follow Your Dreams. I confessed to these eager juniors and seniors that it had only taken me 37 years to find the path to living my passion and follow my dreams.  But, today, the…

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Finding True Happiness: Is It Possible?

by Tom HintonAt a recent workshop, I was asked by a 51 year-old participant if he could ever find true happiness? My answer startled him as well as the other participants in the room. I said, “Probably not.”  There was a nervous laughter a…

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Finding True Happiness: Is It Possible?

by Tom HintonAt a recent workshop, I was asked by a 51 year-old participant if he could ever find true happiness? My answer startled him as well as the other participants in the room. I said, “Probably not.”  There was a nervous laughter a…

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