TOM HINTON
Tom Hinton is one of America’s
most popular speakers in the areas of Customer Relations, Leadership,
Team Building, and Achieving Business Excellence in the Workplace. Since
1986, he has addressed over 700 major corporate, association, and
government audiences in the United States, Canada, Germany, Japan,
Mexico, Ireland, Spain, France, England, and Scotland.
Tom’s client list represents a diverse group including: the New Otani
Hotels of Japan, Union Bank, Isuzu North America, General Motors of
Canada, the Alliance of American Insurers, Boston Public Schools, the
U.S. Army, the U.S. Navy, Minnesota Multi-Housing Association, Wells
Fargo Bank, Employers Reinsurance Inc., Banklink, Group 4 Software,
Sysco, Preferred Hotels, Blue Shield of California, the Social Security
Administration, the U.S. Department of Labor, the California Department
of Parks, INC. Magazine, MPI, ASAE, PCMA, and Bank of America.
Tom is the author of The Spirit of Service and Leadership Lessons I
Learned on the Links: 72 Ways to Par the Course of Business and Life.
He is the co-author of Customer-Focused Quality: What To Do on Monday
Morning. His new book, 10,000 Days: Finding Purpose, Peace, and
Satisfaction for the Rest of Your Life will be available in 2007.
Tom has written over forty articles for publications such as the San
Diego Business Journal, the Los Angeles Business Journal, Quality
Digest, and California Excellence.
Also, Tom is a recognized expert in the field of performance excellence
and frequently lectures on the Malcolm Baldrige Award for Performance
Excellence criteria where he served as a member of their 2001 National
Board of Examiners. Tom served on the Board of Directors of the
California Council for Excellence, which administers that state’s
Malcolm Baldrige Award emulation. Tom is also a member of the Board of
Directors of the American Consumer Council and the California Consumer
Council, both of which are non-profit organizations dedicated to
consumer awareness and education.
Tom is a graduate of the University of Maryland and completed the
Fundraising Management certificate program at the University of San Diego.
He resides near San Diego, CA.
For more information, please contact tom@tomhinton.com or call CRI at
1-760-787-0414, or toll free at 1-800-544-0414. |
